WEBSITE & EMAIL SUPPORT
SUPPORT CENTRE
TOOLS & TIPS WITH SUPPORT
OMNI STUDIOS EMAIL & WEB SUPPORT
HOW CAN WE HELP?
We understand how frustrating it is when your email or website is not working.
There are a few things that cause these issues.
- Our hosting server is undergoing maintenance, is down, or is currently being rebooted.
- Your internet service provider is undergoing maintenance or having connectivity issues.
- Computer or Networking issues at your office.
Before contacting us.
Let’s see if you can self-diagnose the issue using the resource links below.
If you are able to visit this page, then your internet is obviously working, so that is good.
WEBSITE ISSUES?
Try these options.Omni Studios Server
If you are able to visit this page, then your internet is obviously working and our server is online.
Check back here for updates on server maintenance schedules.
Down for me or everyone?
Do you ever go to a website and it isn’t loading? But you call a friend and ask them to check and it works for them?
Check to see if a website is down for just you or if it is down for everyone.
CHECK YOU SITE FROM OTHER COUNTRIES
If you have international guests interacting with your website and they say it is not loading for them.
Use this site to view your website from up to 26 different countries.
REQUEST SERVICE
If your Omni Studios hosted website is down or having issues, please use this form to request support.
EMAIL ISSUES?
Try these options.Omni Studios Server
If you are able to visit this page, then your internet is obviously working and our server is online.
Check back here for updates on server maintenance schedules.
CHECK WEBMAIL
The webmail we offer is the mail server. If you are able to log in to the webmail and see current email, then the email is working.
If you are using an email client such as Microsoft Outlook, then it might be an issue with your email settings.
If you have can’t remember the link to your webmail or your email settings, please refer to the original email we would have sent or contact us for details.
CHECK YOUR INTERNET CONNECTION
Check if you Internet Service Provider is online. Sometimes servers go down or are in the process of being updated.
If you can visit websites and navigate within those sites then you are online.
REQUEST SERVICE
If your Omni Studios hosted website is down or having issues, please use this form to request support.
EMAIL ISSUES?
Try these options.SPAM CHECK
Check if your email address is blacklisted.
Your email account could be blacklisted for several reasons.
Poor email hygiene
High bounce rates
Spam complaints
Sending emails to spam traps
Sending spammy content
Hacked or compromised email account
PASSWORD CHECK
Are you guilty of using the same password for every account you have?
That isn’t safe. Here are a couple of tools to help.
PasswordMonster will show you how fast a hacker can guess your password.
DATA BREACHES
All websites and data systems are vulnerable. Banks and law enforcement systems are often compromised. As well as social media platforms and more.
Stay safe and up-to-date with data breaches in Canada and the United States.
VPN
A VPN, or virtual private network. Is a service that encrypts your data and masks your IP address to create a secure connection between your device and a remote server. This protects your online privacy and security and allows you to bypass website blocks and firewalls.
Omni Studios | A virtual agency based in Regina, SK. Offering traditional and digital business services locally and around the world.
As an energetic and enthusiastic agency. We are always excited to work with entrepreneurs and business owners who have a passion for their businesses.
